Contact us

Contact Us

At Lippy Bingo, we're committed to providing you with the best possible support and ensuring your gaming experience is enjoyable and secure.

Customer Support Availability

We understand that sometimes you may need help or guidance on various aspects of our platform. Our customer support team is here to assist you in any way they can.

• You can contact us via email.
• Please note that we operate with a standard 4-7 working days response time for card withdrawal issues, although this may vary depending on individual circumstances.
• Our Help Centre is also available to provide answers and solutions to common questions.

Live Chat Support

You can reach out to us directly via live chat during our operating hours. We strive to be as responsive as possible while maintaining a level of professionalism that suits your gaming experience.

Our current live chat availability includes:

• Operating hours: 08:00-00:00 (UK time), every day
• Our team is here to assist you with any issues or queries related to our services

Email Support and Help Centre Access

If you'd prefer not to use the live chat option, please feel free to email us. Our support team will do their best to resolve your issue as soon as possible.

You can also refer to our comprehensive Help Centre for detailed information on various topics related to our services and gameplay.

Verification or Account-Help Support

For any questions or concerns about verification, account setup, or recovery, please get in touch via email. We'll be happy to guide you through the process and ensure your account remains safe and secure.

Responsible Gambling Assistance

At Lippy Bingo, we care deeply about our players' well-being and safety. If you or someone else you know is experiencing any issues related to gambling addiction, please don't hesitate to reach out for support via email. Our dedicated team can provide advice and guidance on responsible gaming practices and the measures available to maintain a safe online experience.

Technical Support

Should you encounter any technical difficulties or need assistance with troubleshooting your account, please contact us directly by email.

For urgent matters requiring immediate attention (e.g., identity verification issues), we recommend using our live chat for faster response times. We aim to resolve such issues as quickly and efficiently as possible while maintaining the integrity of your gaming experience.

Complaint or Dispute Guidance

In case you encounter any disputes or need guidance on how to escalate a concern, please email us with full details so we can assist in resolving the matter promptly.